Hotel & Lodging Resources

COVID VRL header news

This page will offer information specific to hotels and lodging establishments. Visit our other COVID-19 resource pages: COVID-19 Resources & LinksThe Latest NewsWays to Support Virginia Businesses & Employees, Job & Employment Resources, Virginia Restaurant Promise

 

Safe Stay, an AHLA Initiative

General Information: https://www.ahla.com/safestay

Hotel Cleaning Standards/Guidelines: https://www.ahla.com/sites/default/files/SafeStay_Guide.pdf

Press Release on Safe Stay: https://www.ahla.com/press-release/ahla-releases-industry-wide-hotel-cleaning-standards-through-safe-stay-initiative

Member Toolkit:

 

Hospitality for Hope, an AHLA Initiative

General information: https://www.ahla.com/ahlas-hospitality-hope-initiative

Press Release:   https://www.ahla.com/press-release/hotels-nationwide-sign-support-first-responders-provide-housing

Free training and educational resources: https://www.ahlafoundation.org/relief

Organizations now hiring: https://www.ahlafoundation.org/sites/default/files/2020-03/Compiled%20Employment%20Partners-3.31.20.doc.pdf

Toolkit: https://www.ahla.com/sites/default/files/Hotels%20Supporting%20Healthcare%20COVID%20Toolkit-4.7.20.pdf

Other resources: https://www.ahla.com/resources-ahlas-hospitality-hope

 

Useful Documents 

AHLA Back to Business Resource page: https://www.ahla.com/reopen#employee

Essential Letter for lodging employees - for franchisees & for hotel employees

Closed Hotel Tips: https://www.virginiaisforrestaurantlovers.com/images/Coronavirus/General-Closed-Hotel-Operations-Recommendations-Petra-2020.pdf

AHLA Frequently Asked Questions: https://www.ahla.com/covid-19-member-faqs

Legal FAQs from AHLA: https://www.ahla.com/sites/default/files/member_faqs_legalhr_1.pdf

Operations FAQs from AHLA: https://www.ahla.com/sites/default/files/member_faqs_operations_1.pdf

What to Do When a Guest or Worker in Your Hotel is Diagnosed with COVID-19: https://www.hotel-online.com/press_releases/release/what-to-do-when-a-guest-or-worker-in-your-hotel-is-diagnosed-with-covid-19/

Sample letter if a Guest or Employee has tested positive: https://www.virginiaisforrestaurantlovers.com/images/Coronavirus/COVID19_Letter_to_Guests_1.pdf

Resource from AHLA - turning hotel into hospital: https://www.virginiaisforrestaurantlovers.com/images/Coronavirus/hotels_-_hospital_conversion_and_ops_playbook_final_0_0.pdf

Enroll in STR's hotel survey - receive the report for free: https://surveys.str.com/s3/Hotel-Enrollment-Form

 

 

Mental Health Resources provided by our partner, United Healthcare

Sanvello:   Offers Free Premium Access to Help People Cope with Mental Health Impacts of COVID-19

https://www.unitedhealthgroup.com/newsroom/2020/2020-03-20-sanvello-premium-access-covid-19.html

Sanvello Health, Inc., a leading provider of digital and tele-mental health solutions to individuals, businesses and payers, today announced free premium access to its digital care delivery platform. This offer, available globally, makes Sanvello’s clinically validated techniques, coping tools and peer support free to anyone impacted by COVID-19 immediately for the duration of the crisis.

Optum:  Free emotional support for all: Call our emotional support line any time at 866-342-6892. This 24/7 Optum Help Line is staffed by professionally trained mental health experts. It is free of charge and open to anyone.

Active Minds – additional mental health resources: We recognize for many, these drastic changes are causing a social disconnect that can have serious implications on mental health. At Active Minds we are making adjustments to meet the needs of our community - wherever they may be - by providing mental health awareness and education tools relevant to the current pandemic situation.

RESOURCE HUB: Actionable Tools for Creating Community in a Time of Social Distancing

BLOG: Coping and Staying Emotionally Well During COVID-19 Social Distancing

 

Hotel & Lodging News

NATIONAL COVERAGE

4-21-20  

Marriott Press Release: Marriott International Launches Global Cleanliness Council to Promote Even Higher Standards of Cleanliness in the Age of COVID-19

3-30-20  

CNN International: Interview with Chip Rogers

Hotel News Now:  http://www.hotelnewsnow.com/Articles/301004/US-hotel-RevPAR-forecasted-to-drop-506-for-2020 

Hotel News Now:  http://www.hotelnewsnow.com/articles/301002/Hoteliers-on-how-operations-are-shifting-across-globe 

Boston Globe: https://www.boston.com/travel/travel/2020/03/30/tripadvisor-message-coronavirus-pandemic

3-25-20

USA Today: Hyatt Announces Furloughs, Pay Cuts As Coronavirus Crushes Hotel Industry

  • Hyatt Hotels announced furloughs and pay cuts as the hotel industry reels from the coronavirus pandemic. Hyatt on Wednesday said the pay cuts would affect all of its employees from April 1 through May 31. A company spokesperson was not immediately available to comment on the amount of the pay cuts. The company will also impose temporary furloughs, though it was not immediately clear how many employees would be affected. Hyatt is also temporarily closing some locations. The chain had about 55,000 employees at the end of 2019, according to its annual report.

Hospitality Net: Hotels Nationwide Sign Up To Support First Responders; Provide Housing

3-24-20

Fox Business: Coronavirus Closes Hotels In Miami Beach. Here’s How Other Hotels, Cities Are Impacted

  • Chip Rogers, the CEO of the American Hotel & Lodging Association, told FOX Business’ Maria Bartiromo that he expects by the end of March more than half of American hotels will be forced to close. He said he also expects 4 million hotel employees will be laid off. "It's as bad as we've ever seen," he said last week.

Business Insider: Here’s What You Need To Know About The $1.8 Trillion Coronavirus Bailout Everyone Keeps Talking About

  • Hotels are seeking help, too. The American Hotel & Lodging Association, which represents companies like Hilton and Marriott, requested $250 billion, according to a report by USA Today. The association is seeking $150 billion for companies to pay employees and loans, and $100 billion for suppliers.

 Politico Pro: Covid-19 Impact On U.S. Hotel Industry Employment

  • The American Hotel and Lodging Association reports that as of mid-March 2020, the hotel industry supported nearly 2.3 million jobs directly and over 8.3 million jobs total nationwide that included direct hotel operations, guest spending and indirect supply-chain employment.

Bisnow: 'Potential Calamity' For Workers As NYC Hotels Prepare To Close Until July

  • Nearly 75% of hotel staff has been let go across the country, American Hotel & Lodging Association CEO Chip Rogers told the Post. Hilton Hotels’ corporate office announced a plan to connect recently unemployed hotel workers with temporary jobs at companies such as Amazon, CVS, Walgreens and Publix in a statement Monday.

Fast Company: For California’s Homeless Dealing With COVID-19, There’s No Sheltering In Place

  • One reason that hotels are being prominently mentioned as possible locations for emergency housing, shelter or quarantine space across the U.S.: They’re practically empty. And, it should be noted, the fallout to their hourly wage workers will be severe. In research conducted for the American Hotel and Lodging Association, Oxford Economics said that nearly half of all hotel employees across the country have lost or are projected to lose their jobs in the coming weeks. That number could rise above 1 million, the study found. “The impact to our industry is already more severe than anything we’ve seen before, including Sept. 11 and the Great Recession of 2008 combined,” said Chip Rogers, president and CEO of the AHLA. The association and several hotel CEOs met with President Trump and members of Congress last week to ask for assistance.

CNBC: Marriott CEO: Coronavirus Outbreak Worse For Business Than 9/11 And 2008 Financial Crises Combined

  • The coronavirus has caused a bigger dent to Marriott International’s business than 9/11 and the financial crisis combined, CEO Arne Sorenson said Tuesday. “What we’re seeing is dramatically worse than what we saw in those two prior crises,” Sorenson told CNBC. “We’re now seeing revenue down 75% plus, probably I suspect nearing a 90% decline in the United States,” he said. 

Bisnow: Hyatt Hotels To Begin Furloughing Employees And Cutting Pay

  • Officials from the American Hotel and Lodging Association said earlier this week that about 4 million industry jobs could be lost by May. “The impact to our industry is already more severe than anything we’ve seen before, including September 11 and the Great Recession of 2008 combined,” AHLA CEO Chip Rogers said.

TRADE COVERAGE

Hospitality Net: Video: Chip Rogers Goes On CNBC To Call For Immediate Action On Economic Relief

  • The American Hotel & Lodging Association released a state-by-state breakdown of COVID-19's impact on direct hotel and hotel-supported jobs. According to the data, 1,005,955 hotel employees—44 percent of hotel employees in every state—are projected to have lost or will lose their jobs in coming weeks due to drastic declines in occupancy. The data also showed 3,390,014 hotel-supported jobs could be lost due to COVID-19. According to the AH&LA, the hotel industry supports 8.3 million jobs total (direct hotel operations, guest spending, indirect supply-chain and induced).
  • In an effort to support communities across the country during this unprecedented public health crisis, the American Hotel and Lodging Association (AHLA) today announced a new initiative - Hotels for Hope - to connect hotel properties with the health community, struggling to find housing and support as the COVID-19 public health crisis grows.

Travel Pulse: Hotels Nationwide Offer To House First Responders

  • The American Hotel and Lodging Association (AHLA) launched a new initiative called “Hotels for Hope” to help find lodging for first responders and health-care workers as the COVID-19 crisis grows. The program has identified over 6,500 properties close to healthcare facilities to offer temporary housing to the health community and first responders. The hotels will work with the U.S. Department of Health and Human Services, U.S. Army Corps of Engineers, and local emergency management and public health agencies.

Lodging Magazine: Hotels To Support First Responders And Provide Housing Through Industry-Wide Initiative

  • In an effort to support communities across the country during this unprecedented public health crisis, the American Hotel and Lodging Association (AHLA) today announced a new initiative, Hotels for Hope, to connect hotel properties with the health community struggling to find housing and support as the COVID-19 public health crisis grows.

Elite Traveler: US Hotels Join Hotels For Hope To Aid Covid-19 Response

  • Chip Rogers, AHLA president and CEO, said: “As an industry of people taking care of people, the hotel industry is uniquely positioned to support and help strengthen our communities and first responders who are on the frontlines of dealing with this ongoing public health crisis. “Hotels have always been an active member of our local communities, and this time is no different. AHLA, in partnership with our partner state associations, are proud to work on behalf of our member companies to facilitate partnerships with federal, state and local governments to support the health community during this critical time.”

Travel Daily News: Hotels In The US Sign Up To Support First Responders; Provide Housing

  • In an effort to support communities across the country during this unprecedented public health crisis, the American Hotel and Lodging Association (AHLA) announced a new initiative – Hotels for Hope – to connect hotel properties with the health community, struggling to find housing and support as the COVID-19 public health crisis grows. The newly launched initiative, just announced in partnership with AHLA partner state associations across the country, has identified over 6,500 properties nationwide located in close proximity to established healthcare facilities that are at the ready to assist government efforts and work with the U.S. Department of Health and Human Services (HHS), in coordination with the US Army CORPS of Engineers and local emergency management and public health agencies to provide access to hotel properties to support the health community and our nation’s first responders who may be in need of temporary housing during this crucial time.

STATE COVERAGE

4-13-20

Virginian-Pilot: Hampton Roads hotels get creative to combat vacancies, offering hotel rooms as office space

  • Hampton Roads hotels are offering space for 'work at home' options, day care providers, first responders, truck drivers, and more.

3-25-20

Green Lodging News: Hotels Nationwide Sign Up To Provide Housing To First Responders

  • In an effort to support communities across the country during this unprecedented public health crisis, the American Hotel and Lodging Association (AHLA) announced a new initiative—Hotels for Hope—to connect hotel properties with the health community, struggling to find housing and support as the COVID-19 public health crisis grows. The newly launched initiative, just announced in partnership with AHLA partner state associations across the country, has identified over 6,500 properties nationwide located in close proximity to established healthcare facilities that are at the ready to assist government efforts and work with the U.S. Department of Health and Human Services (HHS), in coordination with the US Army CORPS of Engineers and local emergency management and public health agencies to provide access to hotel properties to support the health community and our nation’s first responders who may be in need of temporary housing during this crucial time. 

KVUE: ‘Hotels for Hope’: Some Hotels Are Offering Rooms To Hospitals That Are Low On Beds  

  • Since so many hotels across the country have shut down amid the coronavirus (COVID-19) pandemic, the industry is offering to lend those empty rooms out. On Tuesday, March 24, the American Hotel and Lodging Association (AHLA) announced its new initiative, "Hotels for Hope." Participating hotels will open up their rooms to patients if a hospital is full. The rooms could also be used for people who need to be quarantined.

3-24-20

Maryland Reporter: Maryland Business Owners Say They Need Help Now

  • The American Hotel Lodging Association estimates that the coronavirus has cost Maryland 13,640 direct hotel-related jobs and a total of 42,631 jobs that support the industry, the group said in a statement on Monday.

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